New NPTA Technical Manager John Hope has reported a hectic but enjoyable start after diving in at the deep end to work on increasing support for our members.
John began his role on July 16 and spent most of his first week working on technical and paperwork support after it became clear it was a priority for both members and the organisation.
“For even the most experienced pest controller, admin and legal stuff tends to be the least enjoyable part of the job and often the most difficult,” he explained.
“If you think about it; if you’re a pest controller for an established firm but want to start your own business, in a lot of cases all you know is that you can do pest control hands-on.
“You don’t necessarily know how to write up a risk assessment for example, which is so critical nowadays. You might not know how to do COSHH assessments and all the other paperwork.
“Even before I started the role, members were telling me they were very keen for more support in this area.
“So I dived straight in, pulling together all sorts of up-to-date documents and I’ve broken the back of it; we’re up to about 50 now. But it will be an ongoing priority.”
John’s long-term plan is to create a dedicated, permanent resource for members with updated templates, guidelines and ready-written forms which will be regularly refreshed in line with industry changes.
He explained: “The idea, I hope, is to create a resource hub on the members only section of the website where they can access everything they need to start their own little business, and where existing businesses can stay up to date and access all of this material.
“It would have new templates, guides, material for their pest control folder, treatment report templates, risk assessments, health and statement policies, that sort of thing.”
John has also been spending time talking to members and last week visited a major pest control manufacturer for a factory tour. This week, he is also turning his attention to one of his main passions; training.